Using PLATFARM Operations You trust us with your data. This policy describes data we collect, how we store and use your data, who may have access to them, your abilities regarding these data and legal grounds for such processing.
This policy applies to users of PLATFARM Operations services anywhere in the world, including users of PLATFARM Operations apps, websites or other services. "PLATFARM Operations", "we" or "us" is the business which owns this website (THE PLATFORM FOR SMART SOLUTIONS), our App and our Service, depending on the context of the usage.
THE PLATFORM FOR SMART SOLUTIONS (Controller of your data): "Service(s)" refers to the services that we provide through our Site, including but not limited to our software and App; "App" refers to our application that may be available for download through your wireless device, third party application store or your wireless telephone service provider.
"Site" refers to our website, https://PLATFARM.io.
Data We Collect
In most cases, providing your personal data to us is optional. But if you do not provide required by our Site or App for identification minimum personal data, you will not be able to use our Services.
We collect data from you, your account and your device and only on the legal basis described below.
We need your name and address to identify you and to comply with accounting and tax requirements.
We need your e-mail address to send you:
- • notifications which are part of the service (legal basis — to perform the agreement between you and us).
- • e-mails about PLATFARM Operations, including news and requests for agreement to amended legal documents such as this Privacy Policy and our Terms of Service (legal basis — our legitimate interests, namely the proper management of our relationships).
Used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy.
Cookie
(What is cookie? https://en.wikipedia.org/wiki/HTTP_cookie)
We collect cookie information to save your settings when You visit our Site and use our Service, to save your preferences and remember your preferences and locations (legal basis – to ensure level of Services promised by us according to the agreement between you and us).
We don't use cookie information for any other purposes including marketing.
You can opt whether we collect cookie information. You can turn off cookies on your browser and we will not place any cookies on your device (in this case you may not be able to use all parts of our Site or App).
Usage Data
We collect usage statistics about your interactions with our Service by using our software and App to understand how you use our Site and Service and to improve our Service, Site, App and your user's experience (legal basis — our legitimate interest, namely monitoring and improving our Site, App and Services).
How We Use Your Data
We use collected data as described in previous section. We will never sell, transfer or give your personally identifying information to a third party for commercial purposes without your permission. However, we may use and share usage statistics regarding You. Please, note that such data is not identifying You.
We may also use all collected data to resolve disputes between you and PLATFARM Operations.
Please, note that we do not collect, store and/or process your credit card number or other payment details. Your order number is generated and stored by us to process transactions between You and PLATFARM Operations. We refer your order number directly to payment service providers based on contract and require ensuring at least the same level of privacy, security and confidentiality of such data.
We will ask your consent to perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.
Your publications violate law of any country having jurisdiction over us, our Site, Services, or our Terms of Service.
Your Rights Regarding the Data
You can review and edit the personal information You have provided to us by logging into your account on the Site and editing your account. In addition, we may, from time to time, retain residual information about you in our backup and/or database.
All collected data are ordinary stored for 24 months since last use of our Service. You may request deletion of your account or any of your data collected by us at any time. If you terminate the Agreement between You and us according to the Terms and Conditions published on the Site, we may immediately delete any content that you have submitted to PLATFARM Operations, including the personal data.
Following such request, we delete data that are not required to retain. We may retain your name, e-mail address, address to comply with accounting and tax regulations.
During the period of service usage and while your data are stored by us you can also ask us in any time to:
- • confirm whether we are collecting, processing and retaining your data.
- • give You a copy of such data.
- • provide You with any information about your data such as what data we have, what we use it for, who we share it with, whether we transfer it abroad specifically outside the EEA and how we protect it, how long we keep it for, what rights you have, how you can make a complaint or request, how and when we collect your data and whether we carry out any automated decision making or profiling.
We aim to give you all this information in this privacy policy, although if anything is unclear, please contact us via e-mail info@platfarm.io.
If You have any questions, comments and complaints about PLATFARM Operations data practices You can submit it to THE PLATFORM FOR SMART SOLUTIONS via e-mail info@platfarm.io.
We aim to respond to you within 1 (one) month since receiving your request. If it is particularly complicated or you have made several requests, we aim to respond within 3 (three) months.
However, in any time, You may set frequency of receiving and content of e-mails or refuse of receiving e-mails about services or about our Site and updates. For this you should change settings of your account or opt-out appropriate purposes contact us via e-mail info@platfarm.io.
Profile Data
We collect information when you create or update your PLATFARM Operations account. This may include, besides mentioned Personal data:
- • phone number, login name and password to provide you with secure access to Services and communicate with you regarding Service details (legal basis – to perform the agreement between you and us).
- • preferences and settings of your account (legal basis — our legitimate interest, namely the proper administration of our website).
- • and other information that You add to or create within Site and App (legal basis — your consent).
If you access our Service through our App we will be able to view personally identifiable information made available through your wireless device with your consent. To better provide you with our services we may ask You for additional personally identifiable information.
Please, note that personal data of the third parties may be on your device. You may provide App or Service with access to it or disclose it to us provided that such third parties gave their consent.
Device Information
We also collect your Unique Device identification number to identify you and geolocation data to match Fields Reports (legal basis — to perform the agreement between you and us).
You may additionally provide App with access to media files stored on that device to add to Fields Reports (legal basis — your consent).
We may collect other non-identifying information from your device, such as your IP address, referring URL, browser, operating system, and Internet Service Provider to improve our Service, Site, App and your user's experience (legal basis — our legitimate interest, namely monitoring and improving our Site, App and Services). Such data are collected for us by Google Analytics.
Who Controls Your Data
Controller of your data is THE PLATFORM FOR SMART SOLUTIONS.
Controller collects, accesses, uses, and disseminates your data. We may delegate our authority to collect, access, use, and disseminate your information in order to provide you with high level of Services or based on your consent.
Our Security Measures
We take certain measures to enhance the security of our Site, App and Services. Particularly, we use technical and encryption protection provided by Google Ireland Limited (Ireland) and use encrypted connection with our Site and App.
However, we cannot guarantee the security of your data transmitted to our Site or App. Any transmission is at your own risk. Once we have received your data, we will use protection and security measures to try to prevent unauthorized access to your data and provide respective level of security and confidentiality.
It is very much so in our interest to keep our Site and App secure, but we recommend that you use anti-virus software, strong passwords, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
Who May Access Your Data
We may share collected data with the third parties hired by us or used based on contract to operate, maintain, repair, or otherwise improve or preserve our website or its underlying files or systems. In such case we require them to guarantee at least the same level of privacy, security and confidentiality of data that may be disclosed to them.
We may disclose your data to authorities:
- • if we are compelled to by a court order.
- • if we reasonably believe that you have violated any applicable law or the terms of our Terms of Service or Privacy Policy.
- • if we believe that a third party is at risk of bodily harm.
Should we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.
If you are unhappy about how we are processing your data or how we have responded to a request or complaint, you have the right to make a complaint to the Commissioner for the Protection of Personal Data in Cyprus or your local supervisory authority (in EEA).
Third Party Services
We may post links to third party websites on our Site or App. We have no control over information included in such links.
Please, whether you access third-party websites through a link on our Site, or using our Service, note that these third-party websites are not screened for privacy or security issues by us and we are not liable for any conduct of these third-party websites.
This Privacy Policy, and any other policies in place, does not create rights enforceable by third parties. We bear no responsibility for the information collected or used by any advertiser or third-party website. Please, review the privacy policy and terms of service for each site you visit through third party links or through our Service.
Separate Agreements
You and PLATFARM Operations may enter into separate agreements. Conditions stipulated in such agreements prevail over the Terms and Conditions and Privacy Policy published on the Site.
Amendments
Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will place a note on our Site as to when the Privacy Policy was last modified. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal to agree by e-mailing us info@platfarm.io.
